Getting things done
by Lyle E. Schaller · 1986
Genre: Business
Rating: 4.1/5
A surprisingly insightful 1986 examination of organizational change, framed within the church but offering broadly applicable wisdom on leadership and collective action.
Lyle Schaller's 1986 text offers timeless wisdom on organizational inertia, despite its dated context.
This book, "Getting Things Done" by Lyle E. Schaller, is not the productivity manual you might expect from its title, especially if you're familiar with the more recent, similarly titled work by David Allen. Instead, Schaller delivers a foundational text on organizational change within the church, a surprisingly rich vein for understanding human dynamics and resistance to progress. It's a testament to his insight that many of his observations remain acutely relevant today, even outside their original ecclesiastical setting.
Schaller, a prolific writer on church management and leadership, tackles the perennial problem of organizational stagnation. How do you move an institution, particularly one steeped in tradition and often resistant to change, from intention to action? His approach is less about personal productivity hacks and more about diagnosing the systemic issues that prevent groups from achieving their goals. He dissects the subtle interplay of power, communication, and ingrained habits that can either propel or paralyze collective effort. This isn't a book for those seeking a quick fix; it's a deep dive into the sociology of getting things done, or perhaps, more accurately, why things don't get done.
What makes Schaller's work resonate beyond its specific niche is his keen understanding of human nature. He recognizes that resistance to change often stems not from malice, but from comfort, fear of the unknown, or simply a lack of clear direction. He doesn't shy away from pointing out the uncomfortable truths about leadership: the tendency to delegate without empowering, to plan without executing, and to prioritize harmony over progress. His prose is direct, almost clinical, yet infused with a practical wisdom born from years of observing organizational behavior. It’s a refreshing departure from the often-sentimental tone found in similar spiritual or self-help literature.
The book excels in its analytical framework. Schaller provides a series of diagnostic questions and scenarios that force the reader to critically examine their own organizational context. He breaks down the components of effective change: clear objectives, allocated resources, accountability, and the often-overlooked emotional readiness of the participants. He argues convincingly that successful change isn't just about strategy; it's about managing expectations, building consensus (or at least tolerance), and understanding the political landscape within any group. This granular approach to institutional dynamics offers valuable lessons for anyone navigating complex, multi-stakeholder environments.
My primary criticism lies with the book's specific framing. While its insights are broadly applicable, the constant references to church governance and ecclesiastical committees can be a barrier for a general business audience. One must consistently translate the terminology and examples into a secular context, which, while possible, adds an unnecessary layer of cognitive effort. A modern editor might have broadened the scope, perhaps including diverse case studies from non-religious organizations, to make its profound wisdom more immediately accessible without diminishing its core message. This specificity, while authentic to Schaller's background, limits its immediate appeal to those outside his primary readership.
Despite its dated references and niche focus, "Getting Things Done" offers a robust intellectual framework for understanding and enacting organizational change. It's a foundational text for anyone interested in the sociology of institutions, the mechanics of leadership, and the persistent challenges of translating vision into reality. Schaller reminds us that 'getting things done' is rarely a simple matter of willpower; it's a complex dance of strategy, psychology, and persistent effort. For those willing to look past its explicit context, this book provides a surprisingly durable lens through which to view the struggles and triumphs of collective action.
Key Takeaways
- Organizational inertia
- Change management
- Institutional sociology
Summary
- Lyle Schaller's "Getting Things Done" is a 1986 treatise on organizational change, primarily within church settings.
- It delves into the systemic issues preventing institutions from moving from intention to action, rather than personal productivity.
- Schaller offers a sociological perspective on organizational inertia, examining power, communication, and ingrained habits.
- The book's strength lies in its diagnostic framework, providing questions for analyzing institutional barriers to change.
- He emphasizes that effective change requires clear objectives, allocated resources, accountability, and emotional readiness.
- A key takeaway is that successful change involves managing expectations, building consensus, and understanding internal politics.
- The main critique is its specific focus on church governance, which requires translation for a general business audience.
- Despite its niche context, the book provides a durable intellectual framework for understanding and enacting collective action.
Chapter Guide
- Chapter 1: Identifying the Real Problem
- Schaller opens by challenging superficial organizational issues, urging leaders to dig deeper. He argues that many perceived problems are merely symptoms of underlying, unaddressed systemic flaws.
- Chapter 2: Understanding Organizational Dynamics
- This section delves into the complex interplay of power, culture, and informal networks within an organization. Effective change, Schaller posits, requires a nuanced understanding of these often-invisible forces.
- Chapter 3: The Art of Strategic Planning
- Schaller critiques conventional planning approaches, advocating for adaptive strategies over rigid blueprints. He emphasizes the importance of setting realistic goals and anticipating resistance to change.
- Chapter 4: Mobilizing for Action
- Focusing on the practical aspects of implementation, this part explores how to galvanize support and allocate resources effectively. It stresses the necessity of clear communication and shared vision to overcome inertia.
- Chapter 5: Navigating Resistance and Conflict
- Resistance is inevitable, according to Schaller, who provides frameworks for understanding its sources and transforming opposition into constructive dialogue. He advises leaders to view conflict as an opportunity for growth.
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